Frequently asked questions
Do you have a question about travel, tariffs or the IDS PLUS application? In this section you will find answers to the most frequently asked questions from passengers. We will clearly explain everything important to you –, from the use of one ticket in the entire system, through tariff zones to practical tips for transfers or discounts.
Travel tickets
Which types of tickets are integrated?
Subscription tickets (PCL):
- zone/network PCL for 30 days (basic, discounted, portable)
- zone/network PCL for 90 days (basic, discounted, portable)
- zone/network PCL for 365 days (basic, discounted, portable)
One-time tickets for the fare area city of Žilina:
- Single-use travel ticket for the tariff area of the city of Žilina with a validity of 60 minutes in electronic or paper form – basic or discounted
- Single-use travel ticket for the tariff area of the city of Žilina – combined (person and luggage/person and dog) valid for 60 minutes in electronic or paper form – basic or discounted
One-time tickets for the city of Martin tariff area:
- Single-use travel ticket for the tariff area of the city of Martin with a validity of 60 minutes in electronic or paper form – basic or discounted
One-time travel tickets for the fare area city of Liptovský Mikuláš:
- Single-use travel ticket for the Liptovský Mikuláš tariff area with a validity of 60 minutes in electronic or paper form – basic or discounted
One-time tickets for the fare area city of Dolný Kubín:
- Single-use travel ticket for the tariff area of the city of Martin with a validity of 60 minutes in electronic or paper form – basic or discounted
Single-use tickets for the tariff area city of Ružomberok:
- Single-use travel ticket for the tariff area of the city of Ružomberok with a validity of 60 minutes in electronic or paper form – basic or discounted
Daily tickets:
- 24-hour travel ticket valid for the tariff area CITY OF Žilina, CITY OF Martin, CITY OF Dolný Kubín and CITY OF Ružomberok – basic only
- 24-hour network ticket* – basic or discounted
- 72-hour network ticket* – basic or discounted
Import tickets:
- Network import ticket* valid for 180 minutes.
*network ticket – valid in all zones
How do I buy a prepaid travel ticket?
The carrier or identifier of the subscription ticket is a contactless smart card.
You can purchase a prepaid travel ticket:
- at points of sale of SAD ZA, DPMŽ, DPMM, ZSSK, ARRIVA Liorbus, Umbrella City Lines SK
- via the eShop of the carriers SAD ZA, DPMŽ, DPMM, ZSSK, ARRIVA Liorbus, Umbrella City Lines SK. Purchase via the eShop is possible only via the eShop of the carrier with which the BČK was issued. The first purchase of PCL via the eShop is made in accordance with the terms and conditions of the specific carrier. Purchase with a BČK issued by a third party (ISIC student cards) is governed by the terms and conditions of the specific carrier.
- on SAD ZA and ARRIVA Liorbus trains or buses – only repeat sales are possible directly on the bus from the driver, which means that you can only purchase a pre-paid travel ticket from the driver with the same zone and time validity as the one you previously purchased on your card.
- prostredníctvom mobilnej aplikácie IDS PLUS -> Aplikácia je dostupná pre smartfóny:
- Android – via Google Play
- iOS – via App Store
- HarmonyOS – via AppGallery
What is the difference between a non-transferable and a transferable season ticket?
Non-transferable subscription tickets are basic and discounted and are issued on non-transferable BČK (BČK with a photo), non-transferable PCL is tied to the holder’s name and PCL can only be used by the BČK holder.
Portable subscription tickets are issued on portable BČK (BČK without a photo), a portable PCL is not tied to the holder’s name, it can be used by multiple people, and a maximum of 1 person can travel on it on one trip.
What are the biggest advantages of using prepaid travel tickets?
- significant discount compared to single tickets
- easy purchase – via eShop, at carriers’ points of sale, on suburban buses and trains
- valid for all carriers participating in IDS PLUS
- the opportunity to travel unlimitedly during the validity period of the subscription ticket on regional buses, trains, public transport on weekdays, weekends and holidays
Where are IDS PLUS tickets sold?
Prepaid travel tickets (PCL) are sold:
- at points of sale of carriers SAD ZA, DPMŽ, ZSSK, DPMM, ARRIVA Liorbus
- via the eShop of individual carriers
- on ZSSK trains and in SAD ZA and ARRIVA Liorbus vehicles from sales facilities (at the driver) only if a PCL with the same zone validity and the same validity period as the requested PCL has already been purchased for the given card
- via the IDS PLUS mobile application
Single-use tickets for the tariff area of the city of Žilina (zone 100) are sold:
- at points of sale:
- DPMŽ with effect from the date of the DPMŽ marking in the vehicle,
- ZSSK valid from the date of purchase,
- in DPMŽ machines with validity starting from the DPMŽ sign in the vehicle,
- in vehicles:
- SAD ZA and ARRIVA Liorbus with validity starting from the date of purchase,
- DPMŽ in ticket markers with validity starting from the date of purchase,
- on ZSSK trains, valid from the date of purchase.
Single-use tickets for the tariff area of the city of Martin (zone 300) are sold:
- at ZSSK points of sale with validity starting from the date of purchase
- in DPMM, SAD ZA, ARRIVA Liorbus vehicles and ZSSK trains with validity starting from the date of purchase
Single-use tickets for the tariff area of the city of Ružomberok (zone 400) are sold:
- at ZSSK points of sale with validity starting from the date of purchase
- in ARRIVA Liorbus and Umbrella City Lines SK vehicles
Single-use tickets for the Liptovský Mikuláš tariff area (zone 500) are sold:
- at ZSSK points of sale with validity starting from the date of purchase
- in ARRIVA Liorbus vehicles and ZSSK trains, valid from the date of purchase
Single-use tickets for the tariff area of the city of Dolný Kubín (zone 600) are sold:
- at ZSSK points of sale with validity starting from the date of purchase
- in ARRIVA Liorbus vehicles and ZSSK trains, valid from the date of purchase
Daily tickets are sold:
- at points of sale:
- SAD ZA valid from the date of purchase
- ZSSK valid from the date of purchase
- DPMM valid from the date of purchase
- ARRIVA Liorbus valid from the date of purchase
- in DPMŽ machines with validity starting from the DPMŽ marking in the vehicle
- in vehicles:
- SAD ZA and ARRIVA Liorbus valid from the date of purchase
- DPMŽ in ticket markers (except network tickets) with validity starting from the date of purchase
- ZSSK valid from the date of purchase
- DPMM valid from the date of purchase
Import tickets are sold:
- at points of sale:
- DPMŽ with effect from the date of the DPMŽ marking in the vehicle
- ZSSK valid from the date of purchase
- in DPMŽ machines with validity starting from the DPMŽ marking in the vehicle
- in vehicles:
- SAD ZA and ARRIVA Liorbus valid from the date of purchase
- DPMŽ in ticket markers with validity starting from the date of purchase
- ZSSK valid from the date of purchase
- DPMM valid from the date of purchase
Which eShop can I use to purchase a ticket?
Purchases via eShop are only possible through the eShop of the carrier that issued the BČK. Purchases using BČK issued by a third party (ISIC student cards) are governed by the terms and conditions of the specific carrier.
Can I cancel a purchased subscription ticket?
According to the IDS PLUS Transport Regulations, the passenger has the right to request a refund of the fare for an unused or partially used PCL at the point of sale of the carrier from which it was purchased.
I can return unused PCL at the point of sale no later than 24:00 on the day preceding the first day of PCL validity. In the case of PCL purchased via eShop, PCL can be returned via eShop no later than 2 calendar days before its start of validity.
I can return a partially used PCL at the point of sale during its validity.
The carrier will refund the passenger an aliquot amount of the fare, reduced by the cancellation fee, which is calculated according to the following formula.
Refunded amount = PCL price-(PCL price*number of days traveled*k)-cancellation €4
The value of the coefficient k:
30-day PCL: k = 0.050000
90-day PCL: k = 0.014444
365-day PCL: k = 0.003425
Example: I purchase an annual (365-day) travel pass for zones 100,115 valid from 1.8.2025 to 31.7.2026 for €332. However, I will change my job from 1.2.2026 and will no longer use the PCL. I will request a refund of the fare for the partially used PCL at the point of sale, where they will calculate the aliquot amount minus the cancellation fee according to the formula and refund me €117.64.
How is the fare calculated for prepaid tickets?
When purchasing a PCL, the sales system automatically calculates the price of the PCL based on the selected route and type of PCL.
Prices of 30-day PCL from 1 August 2025:
Prices for 30-day PCL:
- The price of one REGION type zone or CITY zone Čadca and Dolný Kubín purchased separately or in combination with a discontinuous zone/zones is €15 (discounted PCL €9, portable PCL €20).
- The price of one REGION or CITY zone of Čadca and Dolný Kubín purchased in combination with a continuous zone/zones is €10 (discounted PCL €7, portable PCL €13).
- The price of zone 100 (CITY Žilina) is €26 (discounted €20, portable PCL €41) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Žilina and do not use public transport, you can purchase zone 99, which does not include public transport within the CITY of Žilina.
- The price of zone 300 (CITY OF Martin) is €25 (discounted €17, portable PCL €40) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Martin and do not use public transport, you can purchase zone 299, which does not include public transport within the CITY of Martin.
- The price of zone 500 (CITY OF Liptovský Mikuláš) is €25 (discounted €13, portable PCL €40) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Liptovský Mikuláš and do not use public transport, you can purchase zone 499, which does not include public transport within the CITY of Liptovský Mikuláš.
Examples of price calculations on selected routes:
Calculation of the fare on the Turčianske Teplice – Martin route (+ public transport)
From Turčianske Teplice to Martin there are 4 zones, PCL valid for 30 days:
- zones: 308, 306, 305, 300
- price: 3 x €10 + €25 = €55 (discounted: 3 x €7 + €17 = €38, transferable: 3 x €13 + €40 = €79)
Calculation of the fare on the route Turčianske Teplice – Martin (without public transport)
From Turčianske Teplice to Martin there are 4 zones, PCL valid for 30 days:
- zones: 308, 306, 305, 299
- price: 4 x €10 = €40 (discounted: 4 x €7 = €28, portable: 4 x €13 = €52)
Calculation of the fare on the route Čičmany – Žilina (+ public transport)
There are 6 zones from Čičmany to Žilina, PCL valid for 30 days:
- zones: 105, 104, 103, 102, 101, 100
- price: 5 x €10 + €26 = €76 (discounted: 5 x €7 + €20 = €55, transferable: 5 x €13 + €41 = €106)
Calculation of the fare from the border stop Rajecká Lesná, section – Žilina (without public transport)
From Rajecká Lesná, branch to Žilina there are 4 zones, PCL valid for 30 days:
- zones: 103, 102, 101, 99
- price: 4 x €10 = €40 (discounted: 4 x €7 = €28, portable: 4 x €13 = €52)
Calculation of the travel price Kysucké Nové Mesto – Čadca
From Kysucké Nové Mesto to Čadca there are 4 zones, PCL valid for 30 days:
- zones: 206, 205, 202, 200
- price: 4 x €10 = €40 (discounted: 4 x €7 = €28, portable: 4 x €13 = €52)
Calculation of the travel price Nesluša – Žilina (+public transport)
From Nesluša to Žilina there are 3 zones, PCL valid for 30 days:
- zones: 208, 206, 100
- price: 2 x €10 + €26 = €46 (discounted: 2 x €7 + €20 = €34, portable: 2 x €13 + €41 = €67)
Calculation of the travel price Nová Bystrica – Žilina (without public transport)
From Nová Bystrica to Žilina there are 6 zones, PCL valid for 30 days:
- zones: 204, 203, 202, 205, 206, 99
- price: 6 x €10 = €60 (discounted: 6 x €7 = €42, portable: 6 x €13 = €78)
Calculation of travel price Žilina (without public transport) – Čadca
There are 5 zones from Žilina to Čadca, PCL valid for 30 days:
- zones: 99, 206, 205, 202, 200
- price: 5 x €10 = €50 (discounted: 5 x €7 = €35, transferable: 5 x €13 = €65)
Calculation of the fare on the Bytča – Žilina route (+ public transport)
From Bytča to Žilina there are 4 zones, PCL valid for 30 days:
- zones: 110, 108, 106, 100
- price: 3 x €10 + €26 = €56 (discounted: 3 x €7 + €20 = €41, transferable: 3 x €13 + €41 = €80)
Calculation of the travel price Turzovka – Čadca
From Turzovka to Čadca there are 3 zones, PCL valid for 30 days:
- zones: 212, 211, 200
- price: 3 x €10 = €30 (discounted: 3 x €7 = €21, transferable: 3 x €13 = €39)
Calculation of the fare Východná – Liptovský Mikuláš (+ public transport)
From Východná to Liptovský Mikuláš there are 4 zones, PCL valid for 30 days:
- zones: 514, 510, 509, 500
- price: 3 x €10 + €25 = €55 (discounted: 3 x €7 + €13 = €34, transferable: 3 x €13 + €40 = €79)
Calculation of the travel price Východná – Liptovský Mikuláš (without public transport)
From Východná to Liptovský Mikuláš there are 4 zones, PCL valid for 30 days:
- zones: 514, 510, 509, 499
- price: 4 x €10 = €40 (discounted: 4 x €7 = €28, portable: 4 x €13 = €52)
Calculation of the travel price Dlhá nad Oravou – Dolný Kubín
From Dlhá nad Oravou to Dolný Kubín there are 3 zones, PCL valid for 30 days:
- zones: 600, 606, 608
- price: 3 x €10 = €30 (discounted: 3 x €7 = €21, transferable: 3 x €13 = €39)
The examples above are routes with continuous zones, adjacent zones are connected by public passenger transport line routes.
Example of calculating the price of travel within the CITY of Čadca and the CITY of Žilina (with public transport), these are discontinuous zones, PCL valid for 30 days:
- zones: 200 and 100
- price: €15 + €26 = €41 (discounted: €9 + €20 = €29, transferable: €20 + €41 = €61)
What discounts apply within IDS PLUS?
A) Basic fare
The basic fare is for persons who are not entitled to discounted or free fares.
B) Discounted fares
The following are entitled to discounted fares on all lines and sections of lines included in IDS PLUS:
- children from 6 to 18 years of age,
- pupils and students up to 26 years of age,
- seniors from 63 years of age,
- persons with severe disabilities (holders of ŤZP, ŤZP-S cards, ŤZP-S companions).
C) Free travel
The following are entitled to free travel on all lines and sections of lines included in IDS PLUS:
- children under six years of age.
Traveling in IDS PLUS
Which carriers are involved in IDS PLUS?
From 1 August 2025, the following carriers have been involved in IDS PLUS: Slovak Bus Transport Žilina, joint-stock company; Transport Company of the City of Žilina, s. r. o., Railway Company of Slovakia, a. s., ARRIVA Liorbus, a. s., Transport Company of the City of Martin, s. r. o. and Umbrella City Lines SK, s.r.o.
When and where can I use the purchased travel pass?
Subscription tickets are valid within the purchased zones and their validity period (on weekdays, weekends and holidays) for an unlimited number of journeys on all lines included in IDS PLUS.
Are IDS PLUS tickets also valid on express trains?
IDS PLUS tickets are valid on trains of category Os (passenger train) and REX (Regional Express) and, in the case of the Žilina – Čadca line, also on trains of category R (express) and category EC, with the exception of trains SC 240 PENDOLINO and SC 241 PENDOLINO.
What does an import ticket mean and when do I need it?
Import duty is the price for transporting luggage and live pets.
The following are subject to import duty:
- luggage whose dimensions exceed 30 x 40 x 60 cm,
- board-shaped luggage exceeding dimensions 5 x 80 x 100 cm,
- cylindrical luggage whose dimensions exceed 150 cm in length and 20 cm in diameter,
- baggage exceeding 15 kg,
- All luggage, even one of whose dimensions exceeds the stated dimensions or weight of 15 kg, is subject to import duty,
- baby stroller without a child,
- a dog transported without a crate, with the exception of a dog with special training,
- live pets transported in a container with a solid bottom that exceeds the dimensions of 30 x 40 x 60 cm,
- sled for sledding,
- snowboard,
- a pair of skis with poles, which will only be transported if they are firmly connected or packed in special packaging.
The following are not subject to import duties:
- baggage not exceeding the specified dimensions or weight,
- live pets transported in a container with a solid bottom not exceeding dimensions of 30 x 40 x 60 cm,
- a dog with special training,
- wheelchair of the holder of the ŤZP, ŤZP-S card,
- baby stroller with baby.
Bicykel podlieha plateniu dovozného podľa tarify jednotlivých dopravcov.
Luggage or other transported items whose total weight exceeds 50 kg or whose dimensions are larger than 80 x 60 x 50 cm, as well as items or luggage longer than 200 cm with a diagonal or diameter larger than 30 cm, or items in the shape of a board if larger than 150 cm x 100 cm x 10 cm, are excluded from transportation.
Skateboards, folding bicycles and scooters in a folded state are considered baggage if they meet the conditions for the carriage of baggage in terms of dimensions and weight.
The transport of electric scooters and scooters in a disassembled state is prohibited.
When will my prepaid travel ticket start paying off?
A prepaid travel ticket (PCL) starts valid from the date you choose. You can buy a PCL no earlier than 30 days before its validity start date. A PCL purchased at points of sale with validity from the date of purchase starts valid upon its purchase and you can use it immediately after purchase. A PCL purchased repeatedly in a RAD vehicle starts valid upon its purchase or according to the selected validity start date. The terms and conditions of the specific carrier apply to the purchase of a PCL via the eShop.
How to travel with a prepaid travel ticket on a transport card?
Traveling by regional bus/Public transport Čadca/KNM/Liptovský Mikuláš/Dolný Kubín
After boarding the bus, you inform the driver of the exit stop and place your contactless chip card on the reader. The device checks the zone and time validity of the subscription ticket and prints out a registration ticket. In the event of an inspection, you only need to show your chip card.
Traveling by train
When checking on the train, you present your contactless chip card, which is the carrier/identifier of the subscription ticket. The accompanying staff will hold the contactless chip card to the reader and check the zone and time validity of the subscription ticket.
Travelling by public transport in Žilina
After boarding a Žilina public transport vehicle with prepaid travel tickets purchased via the eShop, it is necessary to activate the PCL on the first ride by inserting the contactless smart card into the slot of the tag (with the exception of cards issued by ZSSK). For subsequent rides on this PCL or PCL purchased at points of sale or on suburban buses, it is not necessary to make an entry or attach the card to the tag, only if you want to check the validity of the PCL. During an inspection in Žilina public transport vehicles, you must present your contactless smart card. An authorized employee of the carrier will check the zone and time validity of the PCL using an inspection reader.
Traveling by public transport Martin
After boarding the bus, you place the contactless chip card on the reader, the device checks the zone and time validity of the subscription ticket and prints out a registration ticket. During the inspection in MHD Martin vehicles, you present your contactless chip card. An authorized employee of the carrier will use the inspection reader to check the zone and time validity of the PCL.
IDS PLUS zones and territory
Which territory is included in IDS PLUS?
IDS PLUS covers the entire Žilina region from August 1, 2025. The IDS PLUS tariff is valid on suburban bus, rail and public transport lines in the cities of Žilina, Čadca, KNM, Martin, Liptovský Mikuláš, Dolný Kubín and Ružomberok.
What is the difference between zones with and without public transport?
The price of zone 100 (CITY Žilina) is €26 (discounted €20, portable PCL €41) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Žilina and do not use public transport, you can purchase zone 99, which does not include public transport within the CITY of Žilina.
The price of zone 300 (CITY OF Martin) is €25 (discounted €17, portable PCL €40) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Martin and do not use public transport, you can purchase zone 299, which does not include public transport within the CITY of Martin.
The price of zone 500 (CITY OF Liptovský Mikuláš) is €25 (discounted €13, portable PCL €40) regardless of whether it is purchased separately or in combination with other zones. If you are traveling from the region to the city of Liptovský Mikuláš and do not use public transport, you can purchase zone 499, which does not include public transport within the CITY of Liptovský Mikuláš.
What do border stops/stations mean?
Border stops are classified into 2 or more zones, on the border of which they are located. When traveling from a border stop, the passenger only needs to purchase one of the zones to which the stop falls according to the passenger’s direction of travel. The municipalities of Jasenové and Kľače are classified into two zones 102 and 103, as all their stops are located on the border of these zones (border stops).
What benefits does IDS PLUS bring me if I only travel within the CITY?
Within the MESTO zone (with public transport), IDS PLUS travel tickets are valid on all public transport lines, regional bus transport and rail transport. This means that if I buy a travel ticket for the MESTO zone with public transport (pre-paid, single 60-minute or daily travel ticket), I can travel within the city with such a travel ticket on all public transport lines, all regional bus transport lines and trains of the participating carriers during its validity.
What does zone-time tariff mean?
Tickets are sold for specific zones and are valid for a specified time or period of validity. Subscription tickets are valid for 30, 90 or 365 days. Daily tickets are valid for 24 or 72 hours and single tickets for the MESTO tariff area Žilina (zone 100), Martin (zone 300), Liptovský Mikuláš (zone 500) and Dolný Kubín (zone 600) are valid for 60 minutes.
Contactless smart cards
What card can I use with IDS PLUS?
Within IDS PLUS, contactless chip cards can be used to purchase prepaid travel tickets:
- carriers SAD ZA, DPMŽ, ZSSK, ARRIVA Liorbus, DPMM, Umbrella City Lines SK and cards of carriers involved in the TransCard transport card acceptance system (Slovak Transport Passport – SDP),
- valid student ID cards in the form of a BČK or valid university student ID cards in the form of a BČK, with activated transport functionality, in which the discount validity is extended for the current school or academic year.
Within IDS PLUS, it is possible to use the electronic wallet on all of the above cards, with the exception of ZSSK cards, which can only be used to purchase prepaid travel tickets.
What is an electronic wallet?
Electronic wallet is a service on BČK that allows you to fill a certain amount of money credit, which is intended for the payment of electronic travel tickets. The electronic wallet can be used to pay for single-use electronic tickets (E-JCL) and subscription tickets (PCL) within IDS PLUS on SAD ZA and ARRIVA Liorbus buses and for single-use electronic travel tickets with the carriers DPMŽ and DPMM directly in the markers in the vehicles. It is also possible to use the credit to pay for electronic travel tickets with carriers participating in the SDP.
What to do if the card is lost/damaged?
The loss or theft of the BČK must be reported to the carrier immediately.
In the event of loss, damage or theft of the BČK, the passenger is obliged to request blocking of the lost or stolen card from the carrier that issued the card. The carrier will issue the passenger a new card (duplicate BČK) under the specified conditions for issuing new cards according to the relevant price list.
After blocking the original card, it is possible to load a duplicate PCL (PCL with the same zone and time validity as on the original card) and the remaining EP credit onto the new card.
A duplicate PCL is always uploaded by the carrier from which it was purchased. If the card was issued by a carrier other than the one that sold the PCL, it is necessary to present a confirmation of the blocking of the original card to the carrier uploading the duplicate.
The credit balance of the electronic wallet is always recorded by the EP administrator. The EP administrator is the carrier that issued the card and therefore also set up the EP on it. In the case of international ISIC cards, the EP administrator is the carrier that set up the EP on the BČK, i.e. with whom the first deposit to the EP was made. If the card was issued by a different issuer than the one recording the credit balance, it is necessary to submit a confirmation of the blocking of the original card. Transferring the EP balance to a new BČK is possible at the earliest after 3 days have passed since the blocking of the original BČK (the time required to distribute the list of blocked cards to all acceptance devices).
IDS PLUS mobile application
Where can I download the IDS PLUS application?
The IDS PLUS app is available for smartphones with Android, iOS and HarmonyOS operating systems. Users can download it via Google Play, App Store or AppGallery, depending on their device type.
Is registration required to use the application?
Yes, after downloading the application, it is necessary to complete a basic registration, in which the user enters their first name, last name, login email and password. This basic registration allows you to purchase all types of tickets except subscriptions.
How can I buy a pre-paid travel ticket?
To purchase season tickets, it is necessary to complete an extended registration. This includes filling in personal data (name, surname, city and date of birth), selecting a fare category and verifying identity by uploading a photo of your face. If the user is claiming a discount, they must also upload the relevant documents confirming their discounted fare category.
Can I apply a discount in the app?
The discount in the IDS PLUS mobile application can be applied by children aged six to eighteen, pupils and students up to twenty-six, seniors aged sixty-three and over, and persons with severe disabilities who hold ŤZP or ŤZP-S cards.
What tickets can I buy in the IDS PLUS application?
A wide range of tickets can be purchased in the application, including single-use 60-minute tickets for multiple cities, single-use tickets for the entire Žilina region, 24-hour tickets for selected cities, 24- and 72-hour regional tickets, and after completing advanced registration, subscription tickets for 30, 90 or 365 days.
How can I pay for tickets?
Payment can be made in three ways: using credit topped up directly in the application, via Apple Pay or Google Pay, or by paying with a payment card, the details of which can be saved for future purchases for convenience.
Where can I find the purchased tickets and how do I use them?
Purchased tickets will be displayed in the Tickets section among active tickets. After opening a specific ticket, the user will be shown a QR code, which is used to identify themselves at the check-in. If the user has purchased multiple tickets, one QR code will be sufficient at the check-in, as it contains information about all purchased tickets.
Môžem v aplikácii IDS PLUS kúpiť cestovné lístky aj pre spolucestujúcich?
Yes, one-time and daily travel tickets can also be purchased for fellow passengers in the application.
How do I identify myself when traveling by regional bus?
A ticket must be purchased before boarding. When boarding a regional bus, the passenger informs the driver of their exit stop and the information that they have purchased a ticket in a QR code. The driver then sets up a QR code check and the passenger places the phone display against the reader, ideally in a vertical position. After successful reading, an audible signal will sound and the passenger can continue on without receiving a paper ticket.
How do I identify myself when traveling by train?
You must purchase a ticket before boarding. When traveling by train, you only show your QR code in the event of a check, i.e. to an inspector or conductor.
How do I travel with a QR code on public transport?
The ticket must be purchased before boarding. In Žilina public transport, the QR code is used exclusively for identification during inspection. In Čadca and Kysucké Nové Mesto public transport, it is necessary to proceed in the same way as in the regional bus. In Martin public transport, the passenger places the mobile phone with the QR code on the reader when boarding. In Ružomberok, Liptovský Mikuláš and Dolný Kubín public transport, the procedure is the same as in the regional bus, but without the need to report the exit stop.
Does the app also offer connection search?
Yes, the application allows you to search for transport connections by specific stops, names of municipalities or even exact addresses. The user can turn on notifications for the departure of a connection, monitor its possible delays and, after finding a connection, can purchase a ticket directly through the application.
What can I find on the map in the app?
The Map tab displays all stops, points of sale and vending machines. The user can select a specific point on the map and from there search for available connections or view the nearest departures from stops.
What other features does the app offer?
The application contains an overview of transaction history, where all purchased tickets are available, a notification section with the option to set alerts on ticket validity and important announcements, the option to switch the application language to Slovak, English or German, a section for announcements from the IDS PLUS organizer and a contact form Write to us. The Documents section also contains all important documents, including general terms and conditions, personal data protection and transport regulations.